[Resolved]  HDFC Bank — account closure

Dear sir,

I had opened a salary account with hdfc noida branch and after leaving the company did not need it. I was maintaining balance of about 20000 rupees till i visited hdfc vaishali branch where the lady at customer service asked me to fill the application for closing the account and also asked me to withdraw the full balance amount from the atm. As advised i submitted the application and withdrew my balance. However hdfc did not close my account and is demanding charges for not maintaining minimum balance. As proof please provide me with the cctv video of the day when i requested my account closure. Also please let me know the reason for changing my account from salary to saving without my consent. I do not want to have any account with hdfc. Please let me know why my account has not been closed and why i have not been provided any information in this regard.

Please close my account immediately.

Thanks,
Rupinder singh
[protected]
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Jul 16, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 11, 2018
HDFC Bank Customer Care's response
Dear Customer,

We request you to write to [protected]@hdfcbank.com mentioning your account number and the complete branch address (from below path) where the request was submitted to enable us to check and assist you further. The complete address and contact details of our Branches are available on www.hdfcbank.com> Find your nearest > Branch. Kindly mention the reference ID TTU[protected] in the subject line.

-Manoj
HDFC Bank Customer Assistance
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