[Resolved] HDFC Bank — account closure

vimal.rana972

Address:

vasant vihar road, 144001

I have salary account in hdfc bank, vasant vihar road, urban state phase ii branch i left my previous job in january 2017 and sifted to chandigarh and already visited two times in branch for closing of my account and submited required document for same process but till dated my account not closed by branch. And they charged about 600 per quarter

Is there any solution or same process

Was this information helpful?

No (0)

Yes (0)

Feb 24, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2020

HDFC Bank Customer Care's response Dear Customer,

We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance required to be maintained is Rs. 10000/-. The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank. Please visit for Terms and conditions: http://bit.ly/2MSRouv. Kindly write to us at http://bit.ly/2lDvZLk mentioning the complete branch address (from below URL) where the request was submitted to enable us to check and assist you further http://bit.ly/2L8cQtM. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Zubin
HDFC Bank Customer Assistance