[Resolved] HDFC Bank — Account compromised, unauthorised loan account charges being deducted continuously | |||||
Hi There, I am facing this bloody issue of getting my account forged where funds from my account have been deducted for some loan account which I do not even own. This is happening for the third time, the Bank promised me that I will not see any such transaction again. It has happened twice before and I have been chasing the bank officials like a fool each time for having alteration with my funds kept with Bank. The first time it happened was in July 2015 when I raised this with grievance cell. The bank is making fool out of customers by not using their money for desired purpose and its been 1.5 years I am struggling with this issue. I have raised this with the grievance cell (grievance.[protected]@hdfcbank.com), got no strict action in return. I did raise it with the PNO dept as well ([protected]@hdfcbank.com). Mr. Jitender Kumar, phn-(0) [protected] was taking care of this foolish case and I have no doubt in saying this man is good for nothing. I would request you now to please intervene into this case as the Bank is acting as a sleeping body here, misusing my money (amount in lakhs)for some loan account which do not belong to me. I would also plea for a compensation amount for this mental harassment case and would like to sue the bank for same. Hoping for an urgent and earnest response. Was this information helpful? | |||||
Dec 17, 2016 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Nov 16, 2016 HDFC Bank Customer Care's response Dear Customer, We regret for the inconvenience caused to you. Request you to provide us your customer Id/account number, charges details and registered contact details at [protected]@hdfcbank.com. Please mention Reference Id TTU[protected] in the subject line. Our concerned team will get back you. -Manoj HDFC Bank Customer Assistance | |||||
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