[Resolved] HDFC Bank — account frozen | |||
Dear sir, I am brijesh oza my account is in hdfc, bhavnagar branch. This is my salary account. My account is on debit frozen on 12/07/17 without any written or verbal intimation i went to branch & came to know re kyc documents is not submitted same day i. E. 13/07/17 have submitted rekyc documwnts but unfortunately bank took 3 days to reestablish transaction in to my account. Due to this cheque issued to lic for a premium payment has been bounced & returned to me with remarks account blocked. Have sent couple of mail to my personal banker but i haven't received any satisfactory answer in this regard. Regards, Brijesh oza Was this information helpful? | |||
Aug 21, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jul 21, 2017 HDFC Bank Customer Care's response Dear Customer, I request you to share your complete concern account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better. -Bejoy HDFC Bank Customer Assistance | |||
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This is an institutional account of housing society in the name of OWNERS ASSOCIATION, AMBADY PALMGROVE APARTMENTS. This account was opened by the developer in Centurion Bank and subsequently transferred to HDFC Bank. Subsequently, it was passed on to unregistered makeshift association, where office bearers continued to operate till 2016 without any problem from the bank. During change of signatories the bank objected to do the needful on the plea that KYC is pending. Therefore, a registered association was formed and it was realised that all documents and building plan was in the name of PALMGROVE APARTMENTS, whereas the builder had intentionally or unintentionally added AMBADI before PALMGROVE aPARTMENTS. Hence the KYC was complied as per legal requirement in name of OWNERS ASSOCIATION, PALMGROVE APARTMENTS. Due to demonetisation the association had no option but to open another account as per KYC. Subsequently, the association had approached the bank to transfer the funds into new account and close the old account as there is no scope to comply with KYC. The bank manager and relationship manager Mr. V Pai have been non-committal and have near furnished any guidelines to overcome the hurdle despite several letters addressed to them. The issue is pending since 2016 and meanwhile of the three signatories one is dead and another is transferred to Chennai. The last letter signed by two authorised was sent on 24 Apr 2018 and the bank is yet to respond. The new committee members feel that these two staff have some malafide intentions to derail the withdrawal of funds which is around Rs 735000/-