[Resolved] HDFC Bank — Account negative

bidyut.sahaji

Dec 2, 2021

Address:

BENGALURU

My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of march i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that i never logged in to my account through net banking and i do not have a debit card (Lost in 2 years back and i never requested for a new one). I logged into my account for some reason on 1st DECEMBAR 2021 and i see that i have rs -2041 in my account. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customer.
AC NO - [protected]
MOBILE NO - [protected]

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Jan 7, 2022

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2021

HDFC Bank Customer Care's response Dear Customer,

Our sincere apologies for the inconvenience caused to you. We are looking into your query and our official will contact you by December 08, 2021. Request your co-operation and patience in the interim.

-Anay
HDFC Bank Customer Assistance