[Resolved] HDFC Bank — account on hold

Chetan.k1

from Delhi, Delhi

Address:

New Delhi, Delhi, 110074

Dear sir/mam
My account is on hold since i was not able to pay minimum amount of credit card and still my car emi has not been deducted.
Even if have tried to get in touch with customer care and i haven't got satisfactory reply.
Please advise shall i pay my minimum amount so that my account will be unhold since i will not able to pay immediately full amount. If yes please advise on mode if i will transfer in my account it will be adjusted in negative.

Due to which i am not able to pay personal loan and car emi.
And to inform you i have been not using this card and card has not been delivered to my address as well it's with bank.
Please advise to unhold account on immediate basis.
I have never expected this kind of service with hdfc bank from which bank i have personal loan /car loan/cc from last almost for 4 yesrs due to some personal issues i was not able to pay minimum amount also.
Looking for your support.
Regards
Kumar chetan
91-[protected]

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Nov 26, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Oct 20, 2018

Updated by Chetan.k1 Also I am having account from 3 different bank but never faced with unwanted deduction just ruined other life and customer care are available for payment follow up and no one is der wanted queries deterioration of services

Oct 23, 2018

Updated by Chetan.k1 Awating for revert.
I hvnt received any call or mail regarding above complain.
Please help I am not able to pay my loan emi .
Please unhold my account.
Also please advise on cc payment how should I do???since I don't have proper card number as well.
Regards
Kumar chetan

Verified Support

Oct 24, 2018

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days.The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance

Oct 24, 2018

Updated by Chetan.k1 Hi manoj,
It's more than 3 days I am writing mail and trying to get in with customer care.
Please help to unhold my account I am not able to do any trancation.
Please help to unhold my account so that I can pay my all pending emI and close my credit card due as well.
Also if possible please share your number so that we can speak directly and close ASAP.
looking for ur support.
Regards
Kumar chetan

Oct 26, 2018

Updated by Chetan.k1 Awaiting for response .
I have done my cc payment still my account is on hold not a single customer service is able to tell me the reason and can help me for this
Is this kind of service hdfc is giving .
I can't do any transaction. How will I pay my other emi and next month again my emi will start .
Please advise and on ur services
Regards
Kumar Chetan
[protected]

Oct 26, 2018

Updated by Chetan.k1 Hi
Is der any concerns from hdfc who can help.
And is this service of bank???
Please help whom I should speak none of the customer care is able to answer. .all might be due to dis.
Would request to guide how much amount I need to pay and please let me know to process to transfer loan to another bank and close dis account ..can't carry with disabilities kind of service.
Thanks
Kumar chetan

Oct 28, 2018

Updated by Chetan.k1 Hi,
My first complain was on 19th Oct and today it's 28th Oct and I have not received single proper response, I have sent mail as well but haven't received any response and in phone call customer care doesn't know the exact reason...might be because of this ..might be because of that ...u need to speak date department not dis.is this the way of making money ..if I have paid my cc amount has its not reflecting in my net banking
Please help .now it's very much irritating and frustrating