[Resolved]  HDFC Bank — account opening process

Address:

689101

I applied to open an account in hdfc bank thirivalla through online 2 months before. First few weeks there is no response from the bank so that i contact one of the staff in hdfc bank thiruvalla. Then they contact the account opening department and connect with me. Account opening started and one excecutive named sonali sawat mailed me through the email id [protected]@hdfcbanknri.com. She give me nri account opening form and the details about the list of documents to be submitted. I submit all the documents through mail. Two weeks before she mail me to send the documents through dhl corrier service. I given the address to pickup my package. But no one came and collect the documents. After that i tried to contact with sonali. There is no response from her. I am not happy with their services. For opening an account we should spend 2 months. And it's not yet completed. If they don't want to open then tell me. I will approach another bank. I don't want to wait this much time for opening an account. If the initial process is like this then how the customer will proceed. My friend from qatar also ask for opening. If they will not respond. We will pass this message to family members and friends about their response and process delay. Worst service. Thank you