I have a Savings account with hdfc bank. Due to some emergency i had to use all of the funds and the sip amount got debited and credited back .However when the amount was debited from my account i didn't have sufficient balance as I have 6 SIP's and the funds were less than 800rs. and later I was charged "ach debit return charges of Rs.649.00 and 79.61is deducted from my account" and now my balance is showing -2980 rs on 21/09/2021.
Also I was never informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalize so harshly for not having balance.
Hdcf bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.
I'll close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me on the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.
Please please help me resolve this and return my money. Was this information helpful? | 
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