[Resolved]  HDFC Bank — ach return charges

Address:Chennai, Tamil Nadu, 600097

Hi -

I have a salary account with hdfc bank and the customer id is 69741737

I have linked my car loan to my hdfc to deduct amount via ecs, every 15th but bank/loan institute has not debited my account on the said date/time and i haven't noticed that used the amount for some other thinking that the ecs was executed.

So i have paid the loan institue, the actual amount inclusive of fine. But hdfc bank has deducted rs. 413.00 in the above deductions, i not even received any intimation via call/email/sms from the bank before deductions.

Request you to consider my complaint and help me to get my money back and also to avoid further deductions in my account. Thank you.
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Apr 3, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2018
HDFC Bank Customer Care's response
Dear Customer,

We understand that our official Mr. Sasikumar contacted you and assisted you with your requirement.

-Manoj
HDFC Bank Customer Assistance
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