[Resolved] HDFC Bank — ad hoc statement charge

ak2018

from Pune, Maharashtra

Address:

Udham Singh Nagar, Uttarakhand, 263153

Ad hoc statement charge ₹118 have been deducted on 09.01.2019from my hdfc salary account without any information.

How can bank deduct money without any acknowledgement

So i need clarification from bank or reverse my ₹118 to my account.

Name - ankit kumar singh
Acc-[protected]
Narration - adhoc stmtchgs incl gst 09.01.2019
Value date - 09.01.2019

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Feb 13, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2019

HDFC Bank Customer Care's response Dear Customer,

We have received your request for issuance of duplicate statement for your account on January 6, 2019, against which the said charges has been levied to you. You may visit below URL in order to know about service charges: https://bit.ly/2RHesQr You may write to us at [protected]@hdfcbank.com for further assistance.Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Zubin
HDFC Bank Customer Assistance