HDFC Bank — ad hoc stmt charges applied wrongly

Address:

Thane, Maharashtra, 400601

Ad hoc stmt charges wrongly deducted from my savings account. Rs118 twice this week without being informed.i tried calling customer service and waited for half an hour to finally speak to someone about it and they cut the call. Very bad customer service. The customer care line is always busy and hangs up on you abruptly.So a total of rs236 was deducted without prior notice within a week.