[Resolved]  HDFC Bank — add gps tracker without my consent in auto loan

Address:

Harpalpur

My loan account no is: 66094984

My name is karamjit kaur

I have applied for loan amount of rs. 279000/- @ 10.5% rate of interest.

But when i got the repayment later the loan amount is showing rs. 305216/- because your auto loan employee (branch chotti baradari Patiala, Punjab )added a gps tracker of rs. 19950/- into my loan account without my consent.

I really appreciate the services of hdfc bank but this time i am really disappointed by the behaviour/attitude of your employee. I had a lots of conversations with him & every time i humbly requested to cancel gps but always he said that it is under process & it will take some time. I am really frustrated with procedure & now i am bound to write this mail to you.

I am from a lower middle class family. I am House wife & it was a big dream of mine which i have fulfilled to buy a small car. I don't have so much money to waste all these things. Please try to understand my pain. Hope you people can understand what is the situation i am going through. I humbly request you to please investigate the matter & cancel GPS tracker into my bank account so that i can pay the actual instalments.
Thank you