[Resolved] HDFC Bank — add on card

[email protected]

from Bengaluru, Karnataka

Address:

560076

I applied for addon card for four times, every times they reject the card without even making a single call, i shared the documents four times,
Reasons for rejections -
Ist — signature mismatch - i understand
Iind - embosed name is not mention-
Iiird - name not mention
Ivth - relationship not mention.- they just want to tick mark - and thye decline the application.
This is really pathetic, they can make the call for confirm the relation,
I applied the other cards, if any thing is missing hdfc team can call and confirm.
They don't want to issue the card intentionally this is really bad services.
I will close my primary card soon.
Thanks
Hdfc team.

Nitin
[protected]

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Oct 21, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 20, 2018

HDFC Bank Customer Care's response Dear Customer,

We deeply regret the inconvenience. We wish to inform that the application for Add-on card is processed based on the application form and the details provided in the same. We request you to send a fresh form with all the details completed and correct signature. We have no intention to cause any inconvenience.

-Anay
HDFC Bank Customer Assistance