[Resolved]  HDFC Bank — Adhoc stmt chgs incl st & cess 110417 charge without informing

Address:Vadodara, Gujarat, 390005
Website:www.hdfcbank.com

Rs. 115 has been debited from my account in the name of ADHOC STMT CHGS INCL ST & CESS 110417 on 18th April 2017, without informing me or sending message about that transaction. I have never visited any branch of HDFC bank and never requested for any statement. I want to understand why this amount is taken from me. I tried calling the customer care number but did not receive any proper response. Please help.
Was this information helpful?
No (0)
Yes (0)
May 23, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 21, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32728
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information