HDFC Bank — Aggregator emi offus

Dear sir,
Recently i have purchase a mobile worth 47779.25 on 01.10.2022 from jio mart using hdfc credit card. After few days jio mart cancelled this order and refunded entire amount on 19.10.2022. but on 31.10.2022 hdfc bank converted this into a AGGREGATOR EMI - OFFUS . So request you cancel this loan, this also hampering my CIBIL Score. I have made so many call and mail to hdfc bank and jio mart but no one responding.