[Resolved]  HDFC Bank — AGGREGATOR EMI - OFFUS- conversion EMI after full payment without customer knowledge

On 8th October 2022, I purchased a laptop (worth Rs.71, 400) using HDFC Credit Card and paid the full amount the next day (9th October 2022), but after 2 days (11 October 2022), they gave a message of AGGREGATOR EMI - OFFUS and created a fresh EMI for the amount that I already paid.

Kindly resolve this issue as I'm being charged twice for the amount that I already paid.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Nov 16, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 15, 2022
HDFC Bank Customer Care's response
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Manoj
HDFC Bank Customer Assistance
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32756
    Pending
    0
    Resolved
    18408
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information