HDFC Bank — Already paid emi but its showing unpaid in transaction history.

I taken vehicle loan from hdfc, jammu, narwal branch loan no:[protected]. One month emi i paid directly because of sign mis match, that time they Advised ach mandate auto debiting option but second month it will not debited then i paid directly to the branch. This is the third month before due date i paid my loan amount 3292 rs. On 3/05/2021 but my due date is 6/05/2021.stil i checked the online transaction history my status showing unpaid. What is problem?