[Resolved]  HDFC Bank — amb charges and personal loan emi late deducted on 9.11.2018

Address:Chandigarh, Punjab, CHANDIGRH
Website:WWW.CONSUMERCOMPLAINTS.IN

Dear concern,
I am a/c holder of your bank having cust id 51132532 as my monthly emi rs 8425/- for personal loan deducted every month on 7th, but on 7.11.2018 was bank holiday and there was 7979.30. On 8.11.2018 i have deposited rs 1000 and closing balance was 8949.30 sufficient to clear my pl, emi rs 8425/- on 8/11/2018, but its not cleared on 8/11/2018.

On 9/11/2018 your have deducted monthly amb rs.177 and 531 from my a/c and closing balance was 8242.80, that's below to clear my pl-emi.

Your bank charges for emi overdue payment rs 649/ on 20/11/2018.. Without any reason.

You have again charged amb charges on
5.12.2018 rs 321.97
10.12.2018 rs 209.03
05.01.2019 rs 531.00

On 01/01/2019 i personally visited your sector 27 branch in chandigarh to deposit cash rs 29000/- and deposited the same by self.
But teller dint explained me about the inter-branch-cash dep charges and your bank charged rs 177/- for the same

The total charges by your bank charges as under :-

9/11/2018- 177/- amb charges
09/11/2018-531/- amb charges
20/11/2018-649/- overdue pl-emi
05/12/2018-321.97/- amb charges
10/12/2018-209.03/- amb charges
05/01/2019-531/- amb charges
08/01/2019- 177/- amb charges
Total = rs 2596/- (Two thousand find hundred ninety six only)

You are requested to reverse the same.

Thanks and regards

Sushil kumar
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Feb 20, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 16, 2019
HDFC Bank Customer Care's response
Dear Customer,

Kindly note that the charges levied in your account are as per the Bank's Schedule for fees and charges. In case of any clarification or assistance, please feel free to visit your account branch or nearest branch and speak to our Branch Official or email us at [protected]@hdfcbank.com. Please visit the URL below to know the fees and charges applicable to your account: https://goo.gl/sraqdk

-Manoj
HDFC Bank Customer Assistance
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