[Resolved] HDFC Bank — amb charges

Radha Siddhanti

Address:

Bangalore, Karnataka

I have been charged twice for amb charges for the month of dec 2017. Rs. 708 charged twice with these reference no. S
1. Amb chrg incl gst for dec2017-mir[protected] &
2. Amb chrg incl gst for dec2017-mir[protected]
Both charged on 22 may 2018

And even after maintaining the balance of rs.10, 000 in the month of may, i have been charged rs. 518 with reference no amb chrg incl gst for may2018-mir[protected] on 6th june 2018

I would like to know the reasons for the same.

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Jul 13, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 12, 2018

HDFC Bank Customer Care's response Dear Customer,

The charges levied pertain to non-maintenance of Average Monthly Balance of Rs. 10000.00 in your account since November 2017 to May 2018. Average Monthly Balance is calculated out at the end of the month. This is the average of the closing credit balance in the Account at the end of each day during the calendar month (i.e. a total of the daily closing credit balance divided by the total number of days during the month). In case this average is less than the minimum prescribed for your account, the charges for non-maintenance will be levied at the beginning of the following month along with the GST at the applicable rates. In case you do not wish to continue with your account, please visit our nearest branch and submit request for closure of your account. Please visit the URL below to know the fees and charges applicable to your Regular Savings account: http://www.hdfcbank.com/personal/fees_charges/fees_charges

-Anay
HDFC Bank Customer Assistance