HDFC Bank — amb charges

Khamb_Bal

Address:

VILLAGE LALINA P.O SANOUR DISTT PATIALA, 147103

My name is baljinder singh and i'm using my hdfc account as slary from last 4-years. This month they had deducted 708 amount from account twice without any notice prior notice. Transction ref no are mir[protected], mir[protected].
I have very low balances in the past also but was neither been charged nor been informed for the same. And to my surprise your bank informed me after deducting the amount which i look as charges as other options left with you to surprise your customers.

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HDFC Bank customer support has been notified about the posted complaint.

Mar 08, 2020

Updated by Khamb_Bal i have screen shot of transactions. kindly check and refund my money. Now a days i'm out of funds.

Mar 08, 2020

Updated by Khamb_Bal Hi team,

I didn't recieve any update on complaint. But here in your pprotal it shows resolved. Kindly check and ask HDFC to give resolution on it.

Verified Support

Mar 08, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Mar 19, 2020

Updated by Khamb_Bal Hi Anay,

I already created same request via HDFC and Ref number is HBL=[protected].
Please do needful and update me.

Regards,
Baljinder.