[Resolved]  HDFC Bank — amb charges deduction

Amb chrg incl gst for jun2017-mir[protected]
I have been deducted rs. 1416 on 22nd july 2017 as amb charges without pre-informing me of any such charge deduction. Since mine was a salary account and hence i should have been informed of any such deduction because of converting it automatically to saving a/c and not informing me of the same, i am liable for the refund of my amount.
I also need to get in touch with my account manager for further clarifications for the future, that would help me decide whether to continue with hdfc or close my account.
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Aug 28, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Comments

My account has been debited twice with Rs.1416 for "AMB CHRG INCL ST & CESS" for march11/2021 and march10/2021without any prior intimation or alert.

I have never been communicated via Email or SMS for any such charges they introduced.

If they can send promotional emails and SMS to their customers then why can't they send an alert about a new charges they impose; so that customer can maintain the balance before it goes below the required amount.

This happened third time with me and its not acceptable in any case. Kindly process the refund for both these debit transactions otherwise I have to CLOSE my account with HDFC Bank forever.

My account has been debited twice with Rs.1418for "AMB CHRG INCL ST & CESS" for march10 and march11without any prior intimation or alert.

I have never been communicated via Email or SMS for any such charges they introduced.

If they can send promotional emails and SMS to their customers then why can't they send an alert about a new charges they impose; so that customer can maintain the balance before it goes below the required amount.

This happened third time with me and its not acceptable in any case. Kindly process the refund for both these debit transactions otherwise I have to CLOSE my account with HDFC Bank forever.

Amb chrg incl gst for jun2017-mir[protected]
I have been deducted rs.1416 on 10march 2021 and 11march 2021 as amb charges without pre-informing me of any such charge deduction. Since mine was a salary account and hence i should have been informed of any such deduction because of converting it automatically to saving a/c and not informing me of the same, i am liable for the refund of my amount.
I also need to get in touch with my account manager for further clarifications for the future, that would help me decide whether to continue with hdfc or close my account.
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Amb chrg incl gst for March 2021mir[protected]
I have been deducted rs.1416 on 10march 2021 and 10 march 2021 as amb charges without pre-informing me of any such charge deduction. Since mine was a salary account and hence i should have been informed of any such deduction because of converting it automatically to saving a/c and not informing me of the same, i am liable for the refund of my amount.
I also need to get in touch with my account manager for further clarifications for the future, that would help me decide whether to continue with hdfc or close my account.
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Amb chrg incl march2021-mir[protected]
I have been deducted rs.1416 on 10march 2021 and 11march 2021 as amb charges without pre-informing me of any such charge deduction. Since mine was a salary account and hence i should have been informed of any such deduction because of converting it automatically to saving a/c and not informing me of the same, i am liable for the refund of my amount.
I also need to get in touch with my account manager for further clarifications for the future, that would help me decide whether to continue with hdfc or close my account.
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