[Resolved]  HDFC Bank — AMB charges levied to my savings account

Address:Kutch, Gujarat, 370201

I wish to understand that whether the bank is allowed to charge AMB charges to the savings account.

As per the RBI norms banks are not allowed to show up negative balances in account. So what way out HDFC bank has had is they show the account balance to be 0 INR and as and when people add any funds to the account they deduct charges towards the maintenance of balance for various months in a row. Some of these charges may even be for the previous financial year.

How can the same be charges if it was not carrying a negative balance in their system?

They have made adjustments to the system to just suit the RBI norms but the consumer is yet being affected.
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Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
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Dear Customer,

Request you to mail at [protected]@hdfcbank.com with account number, charges details and registered contact number. Kindly mention reference Id TTU[protected] in the subject line so that we can assist you further.

-Natasha
HDFC Bank Customer Assistance

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