[Resolved] HDFC Bank — amb chrg deduction in august month 2018

kusonone

from Bengaluru, Karnataka

Address:

411033

My name is krutika. I'm a hdfc bank customer. Amb charges are debiting from my account without my notice.in the month of august 2 times amb charges are debited - on 07 aug 2018 on the same day two times rs 531.00 & 548.98 was deducted without any intimation. Requesting you to refund all this amount to my account. Kindly get it resolved as soon as possible.

Name : krutika sonone
Branch : besant nagar chennai

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Sep 25, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2018

HDFC Bank Customer Care's response Dear Customer,

In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit: https://goo.gl/Z2k6RQ (For Terms & Conditions) https://goo.gl/RJwZTm (On charges applicable for the Regular Savings Account) Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

-Anay
HDFC Bank Customer Assistance