[Resolved] HDFC Bank — amb chrg incl gst deducted without intimation

Shilpa Puttaswamy

from Mysore, Karnataka

Address:

Mysore, Karnataka

My name is shilpa. I'm a hdfc bank customer. Amb charges are debiting from my account without my notice.in the month of march 3 times amb charges are debited - on 12 march 2018 on the same day two times rs 531.00 & 161.74 & on 28 march 2018 rs 369.24 was deducted.in the month of april dated 10th april 2018 - rs 708.00 has been deducted from my account. This is very hectic without any intimation unnecessarily my amount is being debited. So i am requesting you to refund all this amount to my account. If you are not going to refund my amount i have to close this account for sure & i will do compliant against this to rbi or consumer forum. Really fed-up with this bank request you to kindly get it resolved.
Name : shilpa
Acoount no : [protected]
Branch : mysore

Fyi...
Balance
10 apr 2018 amb chrg incl gst for mar2018-mir[protected]mir[protected] 10 apr 2018 708.00
28 mar 2018 amb chrg incl gst for feb2018-mir[protected] mir[protected] 28 mar 2018 369.24
12 mar 2018 amb chrg incl gst for jan2018-mir[protected] mir[protected] 12 mar 2018 161.74
12 mar 2018 amb chrg incl gst for feb2018-mir[protected] mir[protected] 12 mar 2018 531.00.

Kindly help me out... Please

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May 26, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2018

HDFC Bank Customer Care's response Dear Customer,

We understand that our branch official Mr. S Ashok has contacted you and addressed your query. For further assistance you may contact him on [protected].

-Manoj
HDFC Bank Customer Assistance

May 01, 2018

Updated by Shilpa Puttaswamy Hello Sir,

Yes, I have spoke to Mr. S Ashok last 15 days back & he said that the problem will be solved within 3 to 4 days but it's already been 15 days over the problem remain the same. As i spoke to him will maintain the minimum balance after crediting the deducted amount . could you please refund entire amount i..e.. Rs .1769.98. immediately . If you are not refund the amt then i have to take further action.

Requesting you to help me out ASAP.

Regards,
Shilpa

May 09, 2018

Updated by Shilpa Puttaswamy I have requested HDFC bank to refund the deducted ( AMG charges ) amount .as discussed with Mr.Ashok, he said that he got an approval from the manager and they are going to refund the amount within Wednesday (9/5/2018). but they have not yet refund the amount.

Again they have debited the AMB Chargers Rs. 531.00 yesterday without intimation . this is really not acceptable . Please refund entire amt including this month deduction . i..e..Rs 1769.98 + 531.00 . .. if you are going to refund the amount then surely I will close my account & do complaint against this with concerned authorities.

FYI...find the deduction details as below…
10 apr 2018 amb chrg incl gst for mar2018-mir[protected]mir[protected] apr 2018 708.00
28 mar 2018 amb chrg incl gst for feb2018-mir[protected] mir[protected] mar 2018 369.24
12 mar 2018 amb chrg incl gst for jan2018-mir[protected] mir[protected] mar 2018 161.74
12 mar 2018 amb chrg incl gst for feb2018-mir[protected] mir[protected] mar 2018 531.00. 8 May 2018 AMB CHRG INCL GST FOR APR2018-MIR[protected] MIR[protected] 08 May 2018 531.00

Please help me out on this ...

Regards,
Shilpa

Jun 11, 2018

Updated by Shilpa Puttaswamy Hi,

i have not received any updates on this ... nobody is responding to our call from HDFC bank.

Please let me out on this..

Regards,
Shilpa