[Resolved]  HDFC Bank — amb chrg incl gst for sep, oct, july and aug 2018

Address:Bangalore, Karnataka, 560045

I am a hdfc bank customer. Amb charges are debiting from my account without my notice.in this month - november 2018, 5 times amb charges are debited. I got messages as amb chrg incl gst for sep2018, oct2018, july2018 deducted and amb chrg incl gst for aug2018 decuted. For sept month, deducted twice. This is very annoying and that to without any intimation unnecessarily my amount is being debited. It is a serious problem for me. I am requesting you to refund the amount to my account. If you are not going to refund my amount i have to close this account for sure. Request you to kindly get it resolved.
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Dec 24, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 23, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance is required to be maintained is Rs. 10000/-. The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit for Terms and conditions: http://www.hdfcbank.com/common/hdfcbank_tnc.htm The charges are levied since the required Average Monthly Balance was not maintained. For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on https://bit.ly/2D62CbT

-Zubin
HDFC Bank Customer Assistance
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