[Resolved]  HDFC Bank — amount charged for forex card

Hi team,

Few months back i requested for forex card that i have not received yet till date but i have already charged an amount of rs.275.
When i was applying for forex card, i was informed that no amount would be charged. This is my humble request that do not communicate wrong information to your customers.
Now please let me know why i am being charged and for how long i would be charged even if i am not having forex card.
It was expected from such a reputed bank.
Please take this issue of communicating wrong information seriously.
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Dec 18, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2018
HDFC Bank Customer Care's response
Dear Customer,

Kindly write to [protected]@hdfcbank.com along with the date when the charge is debited and mode of forex card requested, to enable us to check and assist.

-Nadia
HDFC Bank Customer Assistance
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