[Resolved]  HDFC Bank — amount debited but not credited

Hi.

On 31 nov 2018 i have transfer 10000 from my hdfc ac to syndicate account. But i can in the benf number is only 14 digits where there is 15 didgit account number and mistake is was i stated benf acc by 520* where i didn't included 0 in that startin of account.

The money got debited but not credited to benfi account;

Do the money will get reverse coz of 14 digi account number or in the wrong account. If so then what action to be taken.

Can you please help me to reverse or credit my account.
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Jan 9, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2018
HDFC Bank Customer Care's response
Dear Customer,

Kindly email us at [protected]@hdfcbank.com and share us the below details so that we can check and assist you: [1] Date and amount of the transaction [2] Correct Beneficiary Account Number [3] Correct Beneficiary IFSC Code Please do re-state your concern in the email along with your account and contact details. Kindly mention the reference ID TTU[protected] in the subject line.

-Manoj
HDFC Bank Customer Assistance
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