[Resolved] HDFC Bank — amount debited from customers account without any intimation

Siddalinga swamy N.R

Address:

Address: G1, Discoverer, IT Park, White Field Rd, White Field, Bengaluru, Karnataka 560066, Bangalore, Karnataka, 560066

I hold a hdfc salary account number ([protected]), yesterday amount of 1400 rupees was debited from my account without any notification. When i called up the hdfc customer service dep, i spoke with a manager (Srinath) who informed that he is not sure why this amount is debited and details of the same is not available, however he said he will go ahead a raise a compliant to the home branch (Hdfc, whitefield branch, bengaluru) asking them to get in touch tomorrow as it was sunday yesterday (26/1/2020). Till now there is no call or information available from the hdfc home branch.

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Mar 8, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2020

HDFC Bank Customer Care's response Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. Once you receive the auto-generated acknowledgment, please forward the details of the date and amount of the transaction.

-Nadia
HDFC Bank Customer Assistance.