HDFC Bank — Amount debited in HDFC account, but Airtel prepaid recharge was not successful.

Address:Chennai

Hi Sir,
I did a Airtel prepaid recharge in Airtel ThanksApp via HDFC netbanking gateway. And amount Rs.437/- debited from my HDFC account. But Recharge was not successful & not happened in Airtel. Please revert back the amount for this unsuccessful transaction. find attched transaction details as attachment.

My transaction details:
Transaction ref. no:[protected]
date: 09 May 22
Amount: Rs.437/-

Thanks in Advance for your early response...
M. Jayakumar.
[protected].
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HDFC Bank customer support has been notified about the posted complaint.
May 20, 2022
Updated by simmii.jai
Hi, Still i didnot get the payment back for above transaction.. May i know, when it will be credited?
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