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HDFC Bank — Amount debited my account - Timed out due to technical reason

I initiated a payment of 8000 Rs. on 29 November 2021 through the hdfc mobile app, I then received this message, "UPDATE: Your money transfer of INR 8000.00 on 29-11-21 timed out due to technical reason. (IMPS Ref No.[protected]. Not you? Call xxxxxxxxxxx"
HDFC Bank, please look into this problem. can you refund my amount back.
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