HDFC Bank — amount deducted but ticket not booked nor get refunded

Address:

Palwal, Haryana, 121102

Actually, I made a payment through HDFC credit card, to the merchant cheap ticket.in on 17 JAN 2019. The amount Rs 2495 has been deducted from my credit card and not booked even ticket, not I received my amount back, so I'll request you to please refund my amount back to my card or account.

Ph num: [protected]