[Resolved]  HDFC Bank — amount deducted in the name of inter-brn cash chg incl gst

Address:PAKALAVARI STREET, CITY POST OFFICE ROAD, DIST-GANJAM, PIN- 760002, Ganjam, Odisha, 760009

My name is rabi chandra nayak, my hdfc account no [protected]

I have an saving account in hdfc bank brahmapore - odisha branch

When i checked my account statement, i see the transactios of rs 5188.96 deducted from my bank account in the name of inter-brn cash chg incl gst and rs.1415.99 in the name for amb that just for 1 month while maintaining amb.

I tried calling the telephone banking but there is no options to speak to customer care.

I am surprised to see how the nationalized bank do such things without prior information to customer. Also this is too big a amount to charge.
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May 9, 2019
Complaint marked as Resolved 
In processing in home branch
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 06, 2019
HDFC Bank Customer Care's response
Dear Customer,

We're sorry to hear that. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance
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