[Resolved] HDFC Bank — amount deducted - not credited back

Anto Gladwin J

from Udagamandalam, Tamil Nadu

Address:

Flipkart & PhonePe, 624101

Dear hdfc,
Sep 18, 2019 - 05.12 pm transaction made for rs.1274/- to flipkart.
Transaction id:t1909181712346560163596
Utr:[protected].
Flipkart told to check with phonepe.
Phonepe told to check with hdfc bank.
Hdfc - kodaikanal branch told to call [protected] - not connected to executive.
Now tell me, who will refund my rs.1274/-
Are you playing with customers in the name of transactions.
First of all improve your server and speed, the come to us for deductions.
Even in this double door system, we felt safe less while doing a transaction.
Since 5 days i am trying to get back my money.
But no one is trying to help me out.
Shall i go to consumer court to file a case against hdfc and and ask reparation up to 3x of my loss in this transaction?
Take your time up to 03 days. I don't have that much time to wait.
Planned to go consumer court on october 4th, 2019.

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Oct 29, 2019

Complaint marked as Resolved

Amount Rs.1274/- credited back. Thanks for the action taken.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 24, 2019

HDFC Bank Customer Care's response Dear Customer,

We would like to inform you that, the referred transaction has been successfully processed at the Bank's end. Incase if the final status of the transaction is not known, we would request you to check with the merchant. It may take 2-3 working days for the payment settlement to the merchant end. In case if the merchant denies of having received the funds for the said transaction or there is no revert from the merchant, do write back to us with the merchant confirmation of non-receipt of funds.

-Nadia
HDFC Bank Customer Assistance

Sep 26, 2019

Updated by Anto Gladwin J Merchant already checked that transaction and since 08 days I'm trying to get my refund.
There is no positive move happened for that.
Please refund the amount and check my screenshots attached with this and help me out to get back my money soon.

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Comments

arpitash56

from Mumbai, Maharashtra

Kyc is also done but i am not able to transfer money in my bank account

Anurag1997

from Ambad, Maharashtra

My Amount Of Rs 740 was debited For .DC INTL POS TXN MARKUP+ST[protected]MIR[protected] Though i did not do any international Transaction. All of my transactions are known but this one isnt please check into the matter.

Sahil Pathania

from Mumbai, Maharashtra

130 rs has been deducted from my accounting, dont know the reason, this is not acceptable. Can you please refund the amount . Transaction : S ARUL POS DEBIT.

Ankurkalr

from Delhi, Delhi

Dear sir my name is ankur kalra and my employee code is 213758 my branch is 3386 after 45 days of releaving my salary is not yet come
My RM DINESH SAIN (D7890)

Tina Nayak

from Ahmedabad, Gujarat

I have paid all overdue of my loan and I need to download no due certificate. Where I can get it. Plz share link. Also when I paid all overdue then why they are still making ecs on my account?

[email protected]

from Mumbai, Maharashtra

Submit a Complaint
Recpt mam / sir
i m hdfc bank act holder. i have lost my customer loan num my vechile NUM is DL 5ASM 7207
could you plz send my customer loan I'd and noc certificate.
plz. life is becoming very difficult with out it..

Pls provide with us

Thank you
Regards
Abhishek tomar
[protected]
[protected]@gmail.com

Sapanaxix@

from Mumbai, Maharashtra

I am Vijay Kumar Prasad I want Noc of credit card urgent