HDFC Bank — amount deducted twice from my account.

Address:Mumbai City, Maharashtra, 410210

Hello team,

I am ishan shingne
A/c no: [protected]
I have paid sum of rs 1, 446.64 to relaince fresh, kharghar, navi mumbai (Date "11th june 2018")
First time due to weaker network, payment get failed
Ref no: 007727
Second time payment get successful
Ref no: 007728

But when i checked my accounts, at both times payment get deducted from my account.

Kindly help me to get my money back that i have paid extra.
Store name: relaince fresh
Location kharghar, navi mumbai
Store contact number:[protected]
Store address: shop no: 34 to 47 darshan, dev palace chs, owe village, sector-19, kharghar, navi mumbai, maharashtra 410210

Thanks,
Ishan shingne
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 12, 2018
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID: 1591736 and will revert to you in 7 working days.

-Anay
HDFC Bank Customer Assistance
Jun 25, 2018
Updated by IshanShingne
Its 25th June now, complain is not resolved yet. Kindly look into the matter ASAP else I need to escalate it to bank ombudsman.
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