[Resolved] HDFC Bank — amount deducted under dc intl pos txn markup + st

Sivagopi Appadurai

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600023
Website:	www.hdfcbank.com

Hello hdfc team,

Today (27th october 2017) i made some funds transfer to my friend account (He is from india) and while seeing the amount, sum of 1, 341.54 inr has deducted under. Dc intl pos txn markup+st from my act without my notice on

I haven't made any online or international transaction and really not sure why this is happening

I tried calling your customer care, but no luck in reaching them

Kindly help me and refund the amount please

Thanks

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Nov 28, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance