[Resolved]  HDFC Bank — Amount deduction from credit card

Address:Bangalore, Karnataka, 560102
Website:www.hdfcbank.co.in, www.hdfcergo.com

I'm Rajesh K from Bangalore, chosen hdfc credit card and it was my biggest mistaken ever I had done till now. One to telecaller called me from hdfc ergo to sell me hdfc ergo plan for health insurance and she promised me that I will receive a cashless card where in I can use that in any of the hospitals for my health illness for that they have deducted 7 thousand eight hundred change my hdfc credit card. I was waiting for the card for more than 2 months to be received from the month of may 2016. But I haven't received it. Raised many requests through credit card support team to cancel the ergo plan and to refund it to the credit card. They said you will receive a cal from our support team within 24 to 48 hours. No call will was received from their end. It was very bogus bank and company where we should not trust them. I request to get the issue solved at the earliest.

Thanks and regards
Rajesh K
[protected], [protected]
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Nov 1, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2016
HDFC Bank Customer Care's response
Dear Customer,
Regret the inconvenience caused to you. Kindly provide us your customer Id/credit card number, issue details and registered contact details at [protected]@hdfcbank.com. Please mention Reference Id TTU01101605 in the subject line. Our concerned team will get back you.
-Natasha
HDFC Bank Customer Assistance
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