[Resolved] HDFC Bank — Amount deduction without intimation | |||
Hi team, Recently from account 9492.74 was deducted without any intimitation. I agree that i have some over due toward the loan account 27906291 and i wanted to pay after speaking with the bank manager this month end. But before that you guys made my account zero with out any intimation and because i will be charged 690 again. I was maintaining 10000/- rupees just to avoid that 690 and you guys made zero and are looting this way. I could have paid the overdue in two shots with your confirmation. But you guys dont just bother about any customer concern and how much ever you want to deduct you will deduct. Very unfair and irresponsible as well. When it comes to phone you guys make fake calls without checking the recent history and simply said that sir you have over due of so 13k and please pay it. Who ever is paying money as a part of your salary should rethink as we you guys dont work at all. Simply make some calls and pass the day and deduct the customer account at your will. Thanks Sastry Was this information helpful? | |||
Sep 30, 2016 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Aug 30, 2016 HDFC Bank Customer Care's response Dear Customer, We have taken note of your comments and will respond to you on email within 3 working days. We request your patience in the interim. -Anay HDFC Bank Customer Assistance | |||
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