[Resolved]  HDFC Bank — Amount freeze from my salary account

Address:560045
Website:www.hdfcbank.com

Hi,
I have a credit card of hdfc since 2014 and i am my all my current dues on time and apart from that some more amount to decrease my outstanding but later i came to know that they are charging financial charges of rs.720. I talked to hdfc executives multiple times and mail them regarding this. Whenever i complain them they deduct that financial charges. Neither they told me the payment date or complete outstanding amount for which they are charging financial charges so, i was not aware of the date of payment. That's why stop making payment of my outstanding last 3 months. Now they have blocked my entire salary which was credited to my account day before yesterday. My credit card no is - [protected] and my mobile no is [protected] in the name of prahalad singh. I have made a complained to hdfc credit card department and got a docket no allotted to me is hbl=[protected]. Kindly do the needful
Hope, you will take the necessary steps regarding my issue.
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Apr 17, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 17, 2017
HDFC Bank Customer Care's response
We understand that you have also raised your concerns at the office of the Senior Management vide Reference Number[protected]' and they had addressed your concern through E- Mail dated March 08 2017 -Bejoy
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