[Resolved] HDFC Bank — amount got debited but transaction failed | |||
My account has been debited 20 days back while making payment for rs. 200 through hdfc net banking. But transaction failed. I tried another two times to make payment for the said amount. Transactions failed. Totally rs. 600 has been debited from my bank account. But no refund was initiated. Finally i made payment using my debit card. I want my rs. 600 back. Was this information helpful? | |||
Apr 19, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Mar 16, 2019 HDFC Bank Customer Care's response Dear Customer, We would like to inform you that, the referred transaction has been successfully processed at the Bank's end. In case if the final status of the transaction is not known, we would request you to check with the merchant. It may take 2-3 working days for the payment settlement to the merchant end. In case if the merchant denies of having received the funds for the said transaction or there is no revert from the merchant, do write back to us at [protected]@hdfcbank.com with the merchant confirmation of non-receipt of funds. -Nadia HDFC Bank Customer Assistance | |||
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