HDFC Bank — Amount is not added in my Payzapp card...

I had an add money for recharge by utility bills on 15th March, 2022 using payzapp app of amount Rs. 2500/- through HDFC debit card.
The amount has been deducted from my account. Payzapp is showing fund have been loaded successfully, status as "Added"
But the amount is not added. It's 19th March as the amount is not added yet, I want my money back (Refund) asap.
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