[Resolved]  HDFC Bank — amount missing

Address:560037

I am the hdfc payzapp customer. I tried transfering the amount from my credit card through this app on september 2nd. I transferred 10, 000 rs, but 5, 000 amount went missing. I tried to connect the payzapp customer service but it was not working. Please help me with this issue. They are not responding properly.

My contact number:[protected]
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Oct 30, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2017
HDFC Bank Customer Care's response
Dear Customer,

We understand that our payzapp team has contacted you and addressed your query.

For any further assistance please feel free to email us at [protected]@payzapp.in or call us at[protected]Toll Free) - Anay
Complaint comments 

Comments

Pathetic customer service not all but 9p% is just disgusting

I have made the payment of 2000 for the bank loan there is no transaction on the account why is this so Mayuri from mumbai has sent a representative I have also got the receipt as well sort this out as soon as possible You guys are just hopeless

If I go to brach they say call customer several and If I call them they say go to brach what is this goin on

I''ll make sure that none of my family friends and my offc staff join your bank its use less for customers

My account number ([protected])Sir actullay 12.07.2022 this date my saving account closed in hdfc branch...then after 15.07.2022. This date 19, 500.36 amount NEFT from nearby technolgy pvt limited.. So how to withdraw my amount in your bank... I will sent in add image prof

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