[Resolved]  HDFC Bank — amount on hold

Address:Mumbai City, Maharashtra, 400072
Website:netbanking.hdfcbank.com/netbanking

I met with an accident last month due to which i missed my last credit card payment. I received a call from the vank told them will be paying the amount of 1st of december. Same thing i have done.

My salary credited today i made the payment to the bank now they have put my balance on hold. After two days one nach is activated.

Request to you and the hdfc team please unhold my amount
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Jan 4, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance.
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