HDFC Bank — Amount on hold

Address:

No 3, Sindur Pushpavanam, Arcot Road, Valasaravakkam, Near La Chatelaine School

Hello sir/madam,
In my HDFC salary account I deposited 25, 000rs and tried to add money in mobiwik using HDFC debit card, it’s declined and shows inefficient balance so I checked my balance in net banking it’s showing 25, 000rs on hold . Then I reached your by HDFC bank and submitted letter about this and they told its takes some days . I waited for 1month still not no response from the bank so I tried to contact customer service through mobile and trying to reach ivr mode and asked to solve this issue so they failed a complaint and told within 7 days we take an action and I waited and received a message after 7 days the ticket is closed . Now my total money above 30, 000rs on hold and charging no maintenance charges . Please take any action from HDFC bank