[Resolved]  HDFC Bank — Amt debited without my knowledge

Address:600091
Website:HDFC net banking

Denominations of 5, 10, 15 have debited from account as service charges for last 5 yrs not even once i was informed about it. NEFT/IMPS are basic banking facilities for these i have debited service charges . While making transaction also i was not intimated or while debiting amt also no message or alerts given. any deduction should be informed prior to customers for trust banking. very disappointed while seeing the statement.
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Jan 5, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 05, 2016
HDFC Bank Customer Care's response
Dear Customer,

Request you to provide us your account number, charges details and registered contact details by writing from your registered email ID at [protected]@hdfcbank.com. Please mention Reference Id TTU03121619 in the subject line. Our concerned team will get back you.

-Bejoy
HDFC Bank Customer Assistance
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