[Resolved]  HDFC Bank — annual charges imposed

Address:

Jaipur, Rajasthan, 302017

At the time of offering credit card, the representative told that this is life time free card and there is no annual charge on it. But not the bank imposed rs. 1000+gst as annual charges on the card. I have raised complaint to the bank regarding this in first week of january and continuously following up since then but the complaint is still unresolved. Instead the bank is pressurising to pay the charges and telling some hidden terms and conditions which were not told at the time of application.
I am continuously paying the amount used by me other than annual charges but the bank is imposing late fee and other charges.
It has been 2 months but bank is still not paying any attention to the problem and in this situation i am able to pay the annual charges and any other penalty imposed by the bank due to non payment of annual charges.