[Resolved] HDFC Bank — annual charges of credit card ending: 8632 (suresh kumar cust id:[protected] | |||
Dear team, Being a preferred customer of hdfc bank, I am using my account for last 3 and half years, I am also using credit card form last 1 year 3 months & used card on payzaap, mobile bill & dish recharge Now i am changed for 2500 rupee + i gst charges for annual fee of card Every second day my rm name puja kumari dubey called me for service call & other bank products, they never told me about card charges & renewal fee, "but she call me for loan & offers on my card on every call" Today i called her for the same issue, she is saying that she will not help me for this issue Bank & other service team never mail or message me for my membership fee deduction, I am not going to pay this amount, i want my amount back to my card on urgent basis, other wise i will raise this issue to md of bank, Bec my rm & bank never inform me about membership fee, Regrds Suresh kumar [protected] Was this information helpful? | |||
Jun 23, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support May 15, 2018 HDFC Bank Customer Care's response Dear Customer, We confirm that, we had already responded to your e-mail on May 14 2018. We regret to note the same missed your attention. For further clarifications, please reply to our e-mail. The reference number for this interaction is [protected]. -Anay HDFC Bank Customer Assistance | |||
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