[Resolved] HDFC Bank — annual fees charged with false promise made by executive

arjun rajput

from Noida, Uttar Pradesh

Address:

110032

Dear sir/mam,

I was told that this card is given free on basis of my max account with hdfc. I got business regalia card and it was given lifetime free. Now i'm charged 2950 and i want a refund for that fees and close this credit card. I am not getting any support from bank or personal banker they said contact hdfc credit card hepline and on helpline they say you have to pay there is nothing we can do. Kindly remove that fees and discontinue my credit card.

Regards
Arjun rajput

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Dec 28, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2019

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance