HDFC Bank — Appalling deduction by both HDFC Bank loan account and saving account

Address:

Gautam Buddh Nagar, Uttar Pradesh

It's around 3 years I have been repaying my loan dues exactly on 4th of every month without fail since 2012. It's this month March 2015 that I happened to miss the due date and had insufficient funds in account on 4th, to which bank couldn't able to deduct the loan dues. So, on 9th March 2015 they called me on my number and intimidated about the overdue, so I with all my effort collected the enough amount and deposited into my account. To my surprise they not only deducted the loan due amount but an extra amount of rupees 618 as bounced EMI from loan account on 9th March 2015. Just for 5 day of miss and I was charged a fine of 618 for a loan of 200, 000/- Not only that over this they also deducted rupees 355 from my saving account, when asked they say it's valid deduction. I am not able to understand it was due to a loan account, to which loan account deducted 618 rupees which is much more than anyone can expect and that too for just 5 days. Again they are deducing 355 rupees from my saving account. In total I got charged for approx 1000 for 5 days of overdue on a loan amount of 200, 000. Such a shameful deductions and still they calling these deduction valid. Why I said this deduction appalling is because I was carrying my debit card and tried withdrawing my amount and got the ATM message that you have insufficient balance, I was shocked. As according to me there should have been balance in my account. I was never intimidated about any of the deductions and HDFC bank deducted all on it's own. Be careful if you carry HDFC cards. They are like greedy monsters just ready to loot your hard earned. I'm very appalled by this incident of HDFC Bank and will very soon be closing my association with it. If they don't return all the invalid charges.