[Resolved]  HDFC Bank — Applied for two wheeler loan but asking for e-mandate while loan is under review

Dear Sir,

I have applied for a two wheeler loan through Netbanking a couple of days ago. But today i have received a message while reads like "HDFC Bank LTD: EMI repayment of your TWOWHEELERBHARATLOAN no: xxxxxxx is pending setup. Kindly use the link appended and register repayment instructions with your bank A/c electronically. avail loan and ensure seamless repayment of your EMI's." and a link provided to register for NACH E-MAndate and thinking that my loan got approved i registered for the mandate for Rs.6664/- but i didn't received the loan amount into my HDFC account. What should I do Now.
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Oct 11, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret inconvenience. We are looking into your query vide reference number[protected] and our team will revert to you by September 08, 2021. Your association is greatly valued by the Bank and we will spare no efforts to resolve the matter quickly.

-Anay
HDFC Bank Cutomer Assistance
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