HDFC Bank — arrogant customer care executives

sagarjat

from Jodhpur, Rajasthan

Address:

Nagaur, Rajasthan, 341508

Today i got a call from[protected] and a arrogant lady rajni was speaking, she was trying to explain me something about your bank, when i said i dont want to take any calls from hdfc then she just started yelling and bend the phone saying you can cut the phone if you dont want to listen me, she was saying my duty is to explain you our plans and i am doing that.

I don't think this is the way to talk a classic customer. I am feeling so bad, she was talking like she is my boss and i have to listen her.

Just thinking to close all my accounts and policies which i have taken from hdfc bank.

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HDFC Bank customer support has been notified about the posted complaint.

Jun 26, 2018

Updated by sagarjat Dear bank officials,

when I called back to the same number then Ms Neha sharma picked the phone and she told me that there is no one named Rajni in our office, It means your bank staff is hiding their identity too, I want an immediate reply over this or I am going to close all my accounts with your bank.

with regards
sagar mal choudhary